Technology professionals say email's popularity will decline
IT staffing firm Robert Half Technology says 48 per cent of the chief information officers polled said technology, such as instant messaging, and collaborative work applications, such as SharePoint and Yammer, will become more popular than email in office settings within five years.
Alan K'necht, a Toronto-based business consultant specializing in technology trends, said instant messaging is already taking over email at smaller technology firms, which tend to be at the leading edge of what eventually happens in the mainstream.
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